Privacy policy

This website is operated by HekoKuu Trust ("HekoKuu"). HekoKuu is registered as a charitable Trust pursuant to the provisions of the Trustee (Perpetual Succession) Act Chapter 164 of the Laws of Kenya and the Trustees Act Chapter 167 of the Laws of Kenya and other enabling provisions of Law for the purposed and with the powers hereinafter provided. This privacy statement discloses the privacy practices for HekoKuu.

1. Information Collection and Use

HekoKuu is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. HekoKuu collects information from our users at several different points on our Web site.

2. Web Site Registration

In order to use some features of this Web site, users must first complete the registration form. During registration, users are required to give their contact information (name and e-mail address). This information is used to deliver orders placed online to the contact user’s address and to enable users to retrieve lost passwords. It is optional for the user to provide demographic information (mailing address, gender etc.).

3. Web Statistics

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use for reporting and sponsorship purposes. IP addresses are not linked to personally identifiable information.

4. Sharing

We will share aggregated demographic information with our partners, sponsors, and donors. This is not linked to any personal information that can identify any individual person. We only share this information so that we can secure funding to continue providing this site free of charge.

5. Links

This Web site contains links to other sites. Please be aware that HekoKuu does not claim any responsibility for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

6. Security

This Web site takes every precaution to protect our users' information, and we have security measures in place to protect the loss, misuse, and alteration of the information under our control.

7. Surveys

Occasionally, our site requests information from users via Web surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include demographic data (such as postal code and age), but nothing that can identify any individual person will be collected. Survey results will be used for purposes of monitoring or improving the use and satisfaction of this site.

8. Send This to a Friend

If users elect to use our "Send This to a Friend" function, we ask them for the friend's name and e-mail address. HekoKuu will automatically send friends a one-time e-mail message inviting them to visit the site. HekoKuu stores this information temporarily for the sole purpose of sending this one-time message.

9. Updates

We may also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements that contain important information about the service. We communicate with users to provide requested services and to discuss issues relating to their accounts via e-mail or phone.

10. Correction/Updating Personal Information

If a user's personally identifiable information changes (such as zip/postal code or e-mail address), or if a user no longer desires our service, we will endeavor to provide a way to correct, update, or remove that the personal data that was provided to us.

11. Choice/Opt-in

Our users are given the opportunity to "opt in" to newsletters and site update e-mail messages. To unsubscribe from mailings, please see that section above. To unsubscribe from any updates, users can use the "edit my profile" link from their homepage. To avoid receiving certain topic updates, the user can simply deselect the topics and select the "modify" button.

12. Notification of Changes

If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

13. Contact Us

If you have any questions about this Privacy Policy or your Personal Information, please contact us at